1. Make sure you are logged in Tidex.

  a) Enter your "DEPOSITS AND WITHDRAWALS" - https://tidex.com/exchange/account/deposits

  b) Find Cryptocurrency you would like to withdraw. As example I will choose WAVES.

  c) Click on "Withdraw" button.

After clicking you will see the following:

Amount - amount which you are about to withdraw.

Address - recipient address.

Available Balance - amount which is available for withdrawal. It is clickable - fills the "Amount" field. 

On orders - coins/tokens which are on open orders. 

If you would like to withdraw all the amount, make sure you have 0 on your "Reserved" column in previous picture. Reserved - means amount on your open orders here. To withdraw all the amount, you should cancel all the open orders with this cryptocurrency.

Total Balance - total balance of selected cryptocurrency including open orders.

Fee - withdrawal fee. Check for asset specification.

Total - total withdrawal amount including the fee. Recipient address will get exact this amount.

When all the fields are filled, click on "WITHDRAW" button.

2. You will be able to see the following message:

  2.1 You will receive email from Tidex with confirmation link, confirmation code, amount and address inside.

Please, check address and amount carefully. Once you will click on confirmation link, it will be impossible to cancel your withdrawal.

To confirm your withdrawal you can either click on confirmation link or copy confirmation code and paste it to "Confirmation code" field. Then press "SEND" button.

In both confirmation type you will be moved to Tidex Exchange. Make sure your browser allows popup windows.

  3. Now you can go to "D & W HISTORY" - https://tidex.com/exchange/account/deposits-history


    Type - D(deposit) or W(withdrawal).

    Address - where you have withdrawn the coins

    TXID - Transaction Identifier (TXID is for blockchain and support team when creating deposit/withdrawal issues tickets)


      PROCESSING - means your TX is in processing. If you wait for it more then 24 hours, you should contact Tidex Support Team using this portal.

      COMPLETED - means your TX was processed and sent to the blockchain. Also this status means that nothing can be done to cancel it or refund.

      CANCELED - means that in some reason your TX wasn't sent to the blockchain. It can be users action(99,99% cases), or some technical issues.

      CONFIRM BY EMAIL - means that your TX is awaiting for confirmation by email. You should click on the confirmation link from your email. Example is above. Also, please check notice below.


    Notice: User can see this status when user didn't click on confirmation link from email, or in case it was clicked, but     status didn't changed  - means some users Browsers plugin has blocked popup windows. You should permit this action or change browser. If it didn't help, cancel your withdrawal, create again and insert "Confirmation code" from confirmation mail as described above.

    Also you can cancel your TX only when it has "CONFIRM BY EMAIL" status and link "Cancel":